Dienstag, Januar 02, 2018

Happy 2018!

Hello world. I decided to start blogging again, as I wanted to document my life somewhere and to stop using paper diary. Paper diary turns yellowish as time passes by, and one fine day, we would be forced to throw them away. I am already contemplating to throw them away before I move into my own future home.

In addition, time passed by flashed by year by year. I wanted to set aside protected time for self-reflection so that I can lead each year meaningfully. I am aiming to use this space to reflect about work, self or anything about life. Minimally I should be logging into this space once every quarterly? So I will try and see if this plan works! No harm trying!

Today I spoke with someone who inspired me through his sharing.

Clients' opinions and needs are important. So before we buy any insurance plan, our needs are explored and our consent is sought. Similar to our work with our clients, we aim for a mutually-influencing process as much as possible. Clients' views, feelings and goals are important and need to be heard.

He told me that different insurance plans are good in different ways, but most importantly, we need to know which is most helpful for the client. I immediately drew the distinction at a corner of my brain that hey! Isn't that the case for the techniques/ theories we have learnt in working with our clients as well? It is good to know different techniques and theories, but we should apply them as and when we deem helpful.

Now, after knowing the plus points and minus points of each insurance plan, then an agent can sell it with passion. If an agent is not passionate about what he or she is selling, it will be difficult to sell it. Similar with how we might feel towards certain portfolio/ approaches/ theories. If we are not convinced with it, or if it is not fitting with us, it will influence how we deliver our work.

Lastly, other than selling insurance plans and trying to earn big bucks, life is also about how we sell ourselves. As we are interacting and working with our clients, what is it about ourselves that we want to bring into our relationship and interaction with our clients? How do we influence or support them by tapping on our selves?

So much learning from just one conversation. And I realise I love to draw linkages across different contexts. Have been experiencing this strength quite strongly the past few years. 😆

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